even the extremely retarded single player plot is interesting enough
The presentation is pretty shit but I find the basic premise (world falling apart as demons from outside reality try to pry their way in, and there are no good gods around to help out) appealing for a fantasy setting. Basically your Warhammer/40k or Second Apocalypse type situation. If the writing presenting the game's plot was better, and they'd taken the time to polish it, it could be great. The potential is there, but was botched. I am assuming they were going for the Path of Exile approach where you focus on repeatable content to keep a player base. But, Diablo 2 never had that sort of repeatable content and it was thriving for years with minimal content addition - its campaign itself was really replayable even without factoring in the additional difficulty modes. I think the Wolcen team should not have neglected their campaign so much, should have cleaned it up and polished it, made it more of a primary feature instead of a throwaway tutorial that players are meant to do once and then not touch again.
I like the setting and general story, it hits all the right notes for me, perfect edgy, metal fantasy. But it needed a lot more work and investment, which is unfortunate because clearly a ton of work went into some aspects of presentation (mostly visual) but in terms of dialogue, cutscenes, and running stable, they really dropped the ball. That kind of stuff makes the difference. You can go back and look at Diablo 2's cutscenes 20 years after it came out and despite the dated CGI they still look superb. Then Wolcen has the ingame cutscenes that just really don't work, they're sloppy enough that you can really feel it while watching, and that in a game that's generally quite beautiful.
I do hope they're able to clean things up and work on the campaign some more at some point, tidy things up, improve presentation, give it some replayability, and add another act or two to continue the story (since it's pretty clear they had to cut it off at the end, probably budget reasons), handled better.
And for god's sake add a server browser, games like this need multiplayer to live. (Or I could be retarded and there is a server browser but I couldn't find it anywhere in the menu?)