Having no chat seems to be the standard in card games for some reason.
I wish they'd give you tickets for "free". They can even put them behind a weekly quest or something, but there should be some way to get them besides money since the rewards for the modes requiring tickets are so pitiful.
Hilariously the chat functionality is in the game already, was available during beta and there's a "show chat" button in options even.
As far as tickets are concerned I'm on the fence about the whole thing, it's fairly easy to get em, thanks to recycling and consistently going 3+ wins, but it sure sucks to suck (as I did initially), at least in MTGA you get a little something something for your trouble.
My problem is, shit's pointless and rather boring. Lack of variety is killer, out of 200 something cards only half is usable, rare heroes are way too powerful compared to common/uncommon ones and balance in general is pretty terrible.
Latest tournament had 90% of decks running Red as a primary color, so that tells you everything you need to know about state of constructed. In draft it's not much better either, for me it usually goes like this:
> Grab Axe/Bristle/LC (if available) or go Keefe so you have a good chance of instantly winning one lane just by virtue of having an OP red hero there, forcing your opponent to abandon it. Get some good red creeps if able, so it creates more pressure
> Grab Sorla (Debbie/BH can work too, due to their high basic damage) or even Prellex, grab lane wide buff(ers) like Oath, Disciple of Nevermore etc. and pressure one lane, forcing your opponent to contest it or abandon and go back to fighting your Red lane, which isn't much better for them.
> Grab Abbadon/Ench/Treant (the basic Green hero works okayish too, but all of the upgrades are a lot better) and stall out your opponent's strong lane (with best heroes/creep deployments) as much as you can. Grab inter-lane buffs and Selfish Clerics. Adding a couple of Satyr Duelists and Thunderhides is also an option, since in some cases people abandon their easy lane in order to save others and you have an opportunity to finish the game while they are stuck 5v4ing some place else.
> Get 3+ wins consistently only losing to decks with some lucky draws (both in-match and during the draft itself).
Haven't gone 2-2 or below once, since figuring out the current "meta". Never played against blue as a primary color in 5th win games either (even with Kalla).
So yeah.