Yes, Ford was right, except in context of games, proper RPGs are horses, and casualized garbage is cars. Look at any Disco Elysium fan, and they will 100% agree with your sentiment. "Yeah, Disco is the best game ever, because instead of catering to whiners, they went with their vision and removed bad parts of RPGs, and improved what's great about them! Truly a car, to replace the old beaten horse!".
And they are right, because even boomer central RPG Codex, which pretended to hate every single thing that Disco represents, voted it in as GOTY.
Most of the gaming community, as you said, whined about "quality of life" and shit like that. Smaller part, wanted to go back to the roots. Disco devs recognized what the former truly want, and realized that a big part of the latter are just posers, pretending to be "hardcore gamers", but really not being any different. So instead of just making their product slightly more casual, they went a step further, and simply removed the game from the game, leaving a baloon filled with nothing but air and some "quirky" writing, wrapped in a colorful package - And that's the car that people needed. Casuals love it, Codexians love it.
There will be more games following this trend, just as it happened with things like movies or restaurants. People pretend to have sophisticated tastes, but majority of them just want quick and easily available endorphins release. Instead of producers exploring different niches, some of which they might love or hate, they would rather have the market filled with shitty products catering to the lowest common denominator, so they can pick any of them at any time, and get their "enjoyment" quickly.
Instead of unique restaurants, they'd rather have McDonalds on every corner. Instead of "12 Angry Men", they need 5 new Marvel movies every year. Instead of Arcanum, they need Disco Elysium. Quick fat and sugar, explosions and special effects, beating games without needing to actually play them.
No decisions, no requirements, no effort, just buy whatever and consume, get your endorphines, lemming. That's the car, that's the future.