Dee said:
I was tweeting in the heat of the moment. However, I wasn't trying to say that everyone criticizing the game was not a true fan of the game; my comment in that tweet (which, again, has since been deleted, not sure why we're still talking about it) was specifically about the people in the links I included with that tweet: one was an 8chan thread that was making targeted, nasty attacks against Beamdog and its employees.
The other link was a blog post that I happened to disagree with, which in hindsight wasn't really the point of that tweet. But as I said, taking it to social media was a mistake, as was claiming that people attacking me or the people I work with are not real Baldur's Gate fans. I'm sure they are real fans of the game. That doesn't mean I'm okay with what they're posting about me.
We are still talking about it you idiot because you don't get to just erase an issue with a retraction of a comment. You still have to answer to the comment because you did make the comment and simply saying "I was just in the heat of the moment insulting a specific person... no really!".
Listen kid, this is why we don't mouth off to our customers. We swallow our pride, take it on the chin, and mitigate to avoid inflaming the issue.
Here is the simple fact. You, Trent, and Amber and friends have fucked up royally with your arrogant handling of these issues. Now, to repair it (which I think might be too late anyway), you are going to have to fall all over yourselves with apologies, humility, and a very humble and open demeanor with a diligent attempt to find remedy. If you don't do this, you are fucked, over... done... start looking for another job.
This is what you activists don't understand about business. Those people who you are making the product for? They are not your slaves, they do not have to buy your fucking shitty product. In fact, in common business sense, they are you life line and so you have to be very careful with them, knowing your audience and making sure you don't anger them. I know it is hard because you types live in your ivory towers, but rule number 1, and pay attention... this is fucking key... DON'T BITE THE FUCKING HAND THAT FEEDS YOU!
You got that now? What? Going to get angry again? throw a tantrum and start lobbing insults? Sure you are... like fucking clock work... Better get your "would you like fries with that" line down really good.