This really took me by surprise. Just bought a new Naga 2012 mouse, installed the software and get greeted by a login screen right after. No option to bypass it to use the software to configure the mouse, set the options, sensitivity, shortcuts, macros etc.
So I go ahead and create an account and try to login. Nothing. Try several more times, and nothing. Try to make new accounts with different emails addresses and it still wont work. Finally call Razer who tells me the activation server is down, and I wont be able to use the mouse until it goes back up and will only be able to use it as a standard mouse til then. I ask about a workaround to use the mouse offline and they say there is none. Supposedly once its activated on the computer offline mode will work, but it needs to upload my profile first and since their server is down its not going to happen. I ask for a supervisor to confirm this is the case and ask again for a workaround to use it offline. He said sorry theres nothing they can do, tells me the call center is closing and hangs up on me.
Im pretty shocked Razer thought it was a good idea to do this to customers. Nowhere on the box does it say anything about needing an internet connection to "activate" a mouse. If the servers go down in the future, anyone who buys this mouse is out of luck.
Honestly the last time I buy a Razer product. Absolutely ridiculous.
This is the best game.
FUcking frog!"!
