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KickStarter Stoneshard - open world roguelike RPG - now available on Early Access

Zanzoken

Arcane
Joined
Dec 16, 2014
Messages
3,894
Actually because I was curious, I looked the refund policy up and apparently I can refund it. Think I'm going to make sure I got it from steam and for how much and see if they'll process it.

I've never launched the fucking thing, just thought because the transaction was so old I couldn't, but they never actually fully released the game.

REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE

When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit. If you pre-purchase a title which is not playable prior to the release date, you can request a refund at any time prior to release of that title, and the standard 14-day/two-hour refund period will apply starting on the game’s release date.

Thanks for this, I have less than an hour of playtime so I just submitted a refund request. I bought the game in 2020 so I will be curious to see if it goes through.

If I was the Stoneshard dev I would seriously just give up and make the game free-to-play and open-source so that the mod community can go wild with it. That would take a lot of the sting out of the game being abandoned unfinished and who knows what could be possible if the right autists gets hold of it.

Anything is better than continuing to slog away for years of your life making infinitesimal progress while trying to placate an increasingly frustrated player base and destroying what little bit of reputation and goodwill you have left.
 

lukaszek

the determinator
Patron
Joined
Jan 15, 2015
Messages
13,083
wait, is this dead? its on every single sale, in ea state. Shame as I recall liking demo loooong time ago. Safe to remove from wishlist?
 

Zanzoken

Arcane
Joined
Dec 16, 2014
Messages
3,894
Actually because I was curious, I looked the refund policy up and apparently I can refund it. Think I'm going to make sure I got it from steam and for how much and see if they'll process it.

I've never launched the fucking thing, just thought because the transaction was so old I couldn't, but they never actually fully released the game.

REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE

When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit. If you pre-purchase a title which is not playable prior to the release date, you can request a refund at any time prior to release of that title, and the standard 14-day/two-hour refund period will apply starting on the game’s release date.

Thanks for this, I have less than an hour of playtime so I just submitted a refund request. I bought the game in 2020 so I will be curious to see if it goes through.

Refund was denied, citing the 14-day rule.

I'm not surprised... after reading the policy again what they are actually referring to here is pre-orders. So even if you pre-order months in advance, the 14-day rule doesn't kick in until the game is actually out. "Release date" means when the game is first available on the platform as a playable title, not 1.0 release. And the 2-hour rule applies to all playtime, regardless of whether it's EA or 1.0 release.
 

PlayerEmers

Educated
Joined
Sep 15, 2023
Messages
283
Location
Brazil
I see the thread bumped and I think "Surely they have released an update for the game".

1d8fd78cbce9f3525197facaee50a4a6.png
 

Catacombs

Arcane
Patron
Joined
Aug 10, 2017
Messages
6,071
"Release date" means when the game is first available on the platform as a playable title, not 1.0 release. And the 2-hour rule applies to all playtime, regardless of whether it's EA or 1.0 release.
Good to know about EA games. This confirms the better move is to always wait for the 1.0 release. (Some games never really "get out" of EA, so those may be the exception.)
 

thesecret1

Arcane
Joined
Jun 30, 2019
Messages
6,515

KeighnMcDeath

RPG Codex Boomer
Joined
Nov 23, 2016
Messages
14,763
Anyway here is an issue I find really annoying.

IMG_6882.jpeg

Stoneshard version 0.8.2.10a

Vs
IMG_6881.jpeg

OCTOBER 2023
Stoneshard version
Hotfix 0.8.2.8 - Changelog

Obviously GOG isn't updated but even more offending is...

WHERE THE FUCK IS THE
PROLOGUE
Supporter Bundle
Supporter Upgrade

Just nada and only on STEAM? Seriously, what the fuck?

I KEIGHN MCDEATH DEVOUT RATSLAYER AND RODENT DESTROYER OF THE OMNIVERSE DEMAND EXPLAINATION!

And better yet... AMEND THIS AND EQUALIZE THE OPPORTUNITY FOR GOGGITES TO HAVE THE SAME OPPORTUNITIES OF PURCHASE AS STEAMERS!

MAKE IT SO!!
Picard......
IMG_6883.jpeg





















IMG_6913.jpeg




Note: I must've bought the GOG version some time ago.
 
Last edited:

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