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Today we are all focus testers

baronjohn

Cipher
Joined
Nov 8, 2008
Messages
2,383
Location
USA
It’s safe to say I didn’t enjoy Hydrophobia: Prophecy so much, but when it comes to listening to players’ comments it’s hard to fault developers Dark Energy. Today they’re reporting some impressive success from their Darknet system – a context sensitive feedback system that lets the team see customer remarks exactly where they have them during the game.

It’s implemented in the Steam version of the oft-revised Hydrophobia game, and has received thousands of responses in the first week – far more than the team were expecting. Dark Energy’s director, Pete Jones, explained,

“We were expecting a slow burn with Darknet, so when we switched on InfiniteWorlds the day after launch and the whole game map lit up like a Christmas tree, we were really surprised. People really seem to be embracing the connected development philosophy behind Darknet.”

It’s unquestionably a brilliant idea. Imagine a map of the game with hotspots wherever players are commenting on events. The team can then see exactly what people are feeding back, and either learn that something was great, or see there’s an issue that needs fixing.
Click to expand...
http://www.rockpapershotgun.com/2011/05 ... s-darknet/
 
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