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- Jan 28, 2011
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Greetings,
My name is Darren Monahan and I’m a co-founder of Obsidian Entertainment. I wanted to make you aware of an incident we discovered recently on our backer portal website. We quickly detected unauthorized access to a small amount of customer data, including yours. We were able to address the issue immediately and are taking steps to make sure this doesn’t happen again.
No passwords were exposed but if you’d like to change your password, you can do that here. No financial information was exposed as we use PayPal and Stripe to handle payments and don’t store that information in our systems. The data accessed includes things like user name, email address, IP address, name, and shipping information if you placed a physical order.
If you have questions, you can contact us anytime via support@obsidian.net.
As one of Obsidian’s founders and an advocate for privacy, we take protecting your data seriously.
Sincerely,
Darren Monahan
Obsidian Entertainment, Inc.