Thanks for clearing that up. So the guy was a contractor working for another company but under googles banner, promising the world, wouldn't be the first time things were outsourced to dodgy contractors who have to make sales, it happens over here all the time.
Dude, no. The guy was probably just "Google Certified" at most - a free online certification anyone can get.
Such independent contractors aren't under Google's banner, or anyone's. I've been one. The difference is, the shady ones do promise the world and usually don't deliver. That's not about Google, that's about them and their poor business practices.
SEO is an entire industry. Payscales are upward of $135 an hour for employees. Potentially more for contractors. That kind of industry wouldn't exist if you could simply do a backdoor deal to get to the top. Google doesn't get any money from SEO directly. They make money with ads. Ads anyone can buy and run. Ads that aren't secret:
http://www.google.co.uk/adwords/
Ads that would be irrelevant if there were a secret backdoor that adblock couldn't block.
And like you said if they can de-index sites, dosen't that mean they can de-index sites that are running negative stories on something they are paid to promote?
It is possible. The tell-tale sign would be that the articles can't be found even if searched directly. Alternatively, Google might have made a manual correction to their rankings.
A lot of things are
possible here, but it's best to have
proof before throwing around those accusations or you risk de-legitimizing yourself and these accusations in the future. Sort of like Antifa calling everyone nazis, or feminists calling everything sexist, people tend to not take the boy who cried wolf seriously after a while.
As I said, the same result could be achieved "naturally" simply due to the amount of shills Bioware has writing praise for them, or by Bioware directly by bombing the negative articles with bad links.