[url:26ionys6]http://forum.jowood.com/showthread.php?t=158263[/url] said:
Jowood, shame on you!
This does it! This is the last time you disappoint a whole international community with your lame attempt at being a professional company. Never have i seen such a shameless attitude towards clients. I'm naming us clients, because obviously we are a market for you, not fans or community. Your hunger for the big bucks and shameless ignorance has just reached the highest levels and i cannot stand being treated like crap any longer.
This is not the first time you put up for sale a product that is not finished. This is not the first time you refuse to offer proper support to customers. Seeing as this is a business, you should have a god damn lawyer that should tell you about your responsibilities towards someone that buys your services and/or products. And, this is definitely not the first time you chose to discriminate against non german speaking customers. You released a patch the fixes up a bit the game, but only your beloved germanz have the privilege of using it(even though as i understand, not even they can use it).
You bought this great game saga and managed to destroy it completely. You kicked out PB and brought in the cheapest company possible, an indian company that has no way of knowing how to develop gothic. Its clear as daylight that the reason behind the Trine involvement was the low cost. Again proved you don't give a shit.
Since we pay 25 euros, you should damn well make sure we enjoy every penny. When Audi sells a car, they don't sell it without the ignition. They don't tell you that this is your car, pay up and we will give you the ignition when we want to. You buy the car and drive it. I can hardly think developing a game is harder then a top class car. The main difference is that while Audi are hard core professionals, you are but a lame attempt at a business, and down right pathetic.
This being said, i have already started to look for an european consumers' protection organisation and will seek to complain as much as i possibly can. I refuse to be treated like shit, being ignored, discriminated against and robbed of a service that is flawed from the start, with your full consent.
I'd rather see you bankrupt and know there is no more gothic to come, rather then let you go on with your unprofessional schemes. This is simply fraud!
Shame on you!!!