Eric Steinbrenner on Jul 24
I've also opened a ticket and learned at least one new thing. There is a moderation team and at least my ticket has been forwarded to this team, maybe you're as well. Also it seems that kickstarter has a "blacklist" of sorts that might prevent or limit any future project Kyle would start. Though with a prior project created and left unfulfilled it'd be unlikely he'd start or even get much backers due to this project.
Here's the text of the response to me:
Hi Eric,
Thanks for reaching out and sorry to hear about this.
When projects launch on Kickstarter they’re often in the early stages of development. Before the backer rewards can be fulfilled, the project itself must first be completed. It’s not uncommon for things to take longer than planned, and creators are expected to keep backers in the loop along the way.
That said, I took a look and see that it has been a while since the creator posted an update. We reached out to him and asked him to post an update and reply to his backers' messages. While we certainly encourage creators like this to stay in touch, unfortunately we have no way of forcing them to do so.
I've also passed this project along to our moderation team for review. We've made a note and the status of this project would be taken into consideration should the project creator submit another project.
Thanks for being a thoughtful backer and member of the Kickstarter community.
Best,
Michael
Glad to know they were cool during the interviews :D
