But goddamn Muzyka, do a lobotomy already, would you? It won't be any worse, I'm sure.
Listening to that guy talk, I think he's already had a mandatory lobotomy while working at EA, he manages to say nothing of worth and tourettes buzzwords like "Free2Play", mobile, casual, social, engagement, DLC, monetization, virality, achievement, business models, value, analytics, telemetry, "software as a service", etc. constantly, he even uses designations like "creative types" that seem to be below his awesomeness and enlightenment in the chain of making games. What an utter cunt.
My understanding of it was that Feargus was saying that very few people play an RPG a second time(he was asking the question in a rhetorical way) and Muzyka was supporting his statement by saying that the telemetry they have agrees with that. I never got the impression that Feargus was trying to talk down the value of telemetry. I also never got the impression that Muzyka was saying it is the end all be all. He was just saying that it was another tool that had recently become available and it was proving itself to be useful.
Edit: Just re-watched that part again. Feargus was indeed claryfying that there should be some caution taken when using telemetry. I still think it is reading into what Muzyka said to say that he was saying that analyzing telemetry is the end all be all.
Nope bro, that's exactly how I took it. BioWare in its later years was all like "only X% of the players played more than one Origin story in Dragon Age: Origins, therefore Origins are worthless and a waste of money":
http://social.bioware.com/forum/1/topic/141/index/5821847 or "Soldier was the most popular class with 65%+ of people playing, therefor we will mutate all the other classes into soldier archetypes with a few of their own abilities" and shit like that. Even worse, instead of trying to fix something that might be broken, they often remove that component entirely and introduce something else that is broken.
Muzyka even said that their development process is more dependent on "telemetry" nowadays. While Feargus was trying to counter that you CAN'T TELL SHIT by just blindly following these stats. For instance maybe all the little Volourns out there only bought Dragon Age: Origins cuz they could play as a retarded dwarf and just didn't have any interest in any of the other features. Or people did that but Offline, or they appreciated the choice a lot but just went with the one they liked most, or planned to return to the game later, sometimes multiple people play the same game etc. etc. The problem with that is that you can see the statistics, but might very often come to an entirely false conclusion, since you interpret them wrong not knowing the
intention behind them or how much weight the people that did like it put behind that one feature.