I was trying to confirm that I was correct that there wasn't anything like that that you gain access to later on, or that's limited to a specific expansion; it wasn't a complaint, just a query. 'MMORPGs' have had these systems for over a decade, so I don't know why you think it's such a ludicrous thing to double check that there's nothing elementary of the sort. There's a dye system, which is already the first steps towards that kind of customisation.
Again, wasn't complaining about the absence of anything. Christ.