Unkillable Cat
LEST WE FORGET
- Joined
- May 13, 2009
- Messages
- 28,808
So I spent last night trying to make heads or tails of the Steam sale, and it was the first time in some months that I use some of Steam's functions.
Ho-lee-shit, does Steam have a bad UI, especially when it comes to searching.
I want to browse and exclude some search parameters? Nope, I can only include search parameters, I still have to sift through pages of crap. I also see the games that I already own.
The included search parameters don't make much sense to begin with. I select "Keyboard + Mouse" as input, 585 pages of search results drop down to only 7 pages.
And going through the Discovery queue Steam recommended me 31 space-themed games out of 36, all because the last game I played was The Long Journey Home... which I only did for the cards.
Finally I find two games that I add to the cart, and was about to make the purchase when I recalled I was going to buy an in-game item in another game, to support the devs. I do that first, then return to my cart to find it empty. In the three minutes apart the cart had reset itself because reasons.
(I'm also not mentioning the times when the search results all kept disappearing because the servers can't seem to handle the load of a stupid mini-game, but that's an incidental problem and not a general one like the others.)
I'm serious when I say this: Anyone who can create and launch a digital distribution platform with a good, intuitive UI (and good customer support) today will take a sizable chunk out of Steam's market share. Because Valve doesn't give a shit about its customers anymore.
Ho-lee-shit, does Steam have a bad UI, especially when it comes to searching.
I want to browse and exclude some search parameters? Nope, I can only include search parameters, I still have to sift through pages of crap. I also see the games that I already own.
The included search parameters don't make much sense to begin with. I select "Keyboard + Mouse" as input, 585 pages of search results drop down to only 7 pages.
And going through the Discovery queue Steam recommended me 31 space-themed games out of 36, all because the last game I played was The Long Journey Home... which I only did for the cards.
Finally I find two games that I add to the cart, and was about to make the purchase when I recalled I was going to buy an in-game item in another game, to support the devs. I do that first, then return to my cart to find it empty. In the three minutes apart the cart had reset itself because reasons.
(I'm also not mentioning the times when the search results all kept disappearing because the servers can't seem to handle the load of a stupid mini-game, but that's an incidental problem and not a general one like the others.)
I'm serious when I say this: Anyone who can create and launch a digital distribution platform with a good, intuitive UI (and good customer support) today will take a sizable chunk out of Steam's market share. Because Valve doesn't give a shit about its customers anymore.
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