Epic Games Store - the console war comes to PC

[karoliner]

PC Building Simulator 2

 

[Eli_Havelock]

https://launcher.store.epicgames.com/en-US/p/gog-galaxy

 

[karoliner]

Free Mechanicus

 

[karoliner]

Get free Rising Storm 2: Vietnam today and increase your social credit score!

 

[Anthedon]

I grabbed Rising Storm 2 since I was mildly curious. Never used the Epic client before, it has no estimated time remaining for downloads. Amazing.

 

[passerby]

I was collecting most of the freebies since EGS launched, the more games I've got the longer it took to load "library" tab and now it takes like 5 minutes for library page to load before you can launch a game.

I was one of the more active defenders of EGS back in the day and the idea of a fight for a smaller store cut industry wide in particular, but at this point it's clear that EGS is and will always remain garbage.

If publishers and devs can't be bothered to band together and invest an equivalent of a single AA game, to create a competitive platform, then they deserve Steam charging them whatever it wants.

 

[Lazing Dirk]

... it takes like 5 minutes for library page to load before you can launch a game.... at this point it's clear that EGS is and will always remain garbage.

Sometimes I have to wait 1-2 minutes for it just to load up the login screen (because it never remembers my login), and then might have to wait another minute or so for the log-in button to load. How the fuck is that even a thing? I can only assume it was made by the same people who made the Halo Infinite UI that downloads the menu background or whatever every single time instead of caching it. Oh yeah, and the download UI is essentially just random numbers. The download speed never matches the actual speed (or sometimes just says 0kb/s), has no indicator of how much time remains, and the percentages include some arbitrary percentage for things done after the download is complete. But hey, at least there's some fancy coloured squares at the bottom??? Truly one of the most poorly implemented UIs I've ever seen.

 

[passerby]

... it takes like 5 minutes for library page to load before you can launch a game.... at this point it's clear that EGS is and will always remain garbage.

Sometimes I have to wait 1-2 minutes for it just to load up the login screen (because it never remembers my login), and then might have to wait another minute or so for the log-in button to load. How the fuck is that even a thing? I can only assume it was made by the same people who made the Halo Infinite UI that downloads the menu background or whatever every single time instead of caching it. Oh yeah, and the download UI is essentially just random numbers. The download speed never matches the actual speed (or sometimes just says 0kb/s), has no indicator of how much time remains, and the percentages include some arbitrary percentage for things done after the download is complete. But hey, at least there's some fancy coloured squares at the bottom??? Truly one of the most poorly implemented UIs I've ever seen.

It's because it doesn't have "exit" option in the main menu, only "sign out", but if you right click EGS icon in system try, then there is "exit" option in the pop up menu below "sign out", use it and you won't have to login next time, EGS UI is amazing like that.

 

[Lazing Dirk]

It's because it doesn't have "exit" option in the main menu, only "sign out", but if you right click EGS icon in system try, then there is "exit" option in the pop up menu below "sign out", use it and you won't have to login next time, EGS UI is amazing like that.

Yeah that's what I do, it still wants me to log back in regardless. Because reasons I guess.

 

[Eli_Havelock]

I was collecting most of the freebies since EGS launched, the more games I've got the longer it took to load "library" tab and now it takes like 5 minutes for library page to load before you can launch a game.

I was one of the more active defenders of EGS back in the day and the idea of a fight for a smaller store cut industry wide in particular, but at this point it's clear that EGS is and will always remain garbage.

If publishers and devs can't be bothered to band together and invest an equivalent of a single AA game, to create a competitive platform, then they deserve Steam charging them whatever it wants.

Even with all the Fortnite moneys they still can't afford to compete with the long-dead Impulse...
No wonder they keep having to bribe devs into using this shit.

 

[karoliner]

Free Star Wars Squadrons until December.

 

[Dexter]

https://www.ftc.gov/news-events/new...ore-half-billion-dollars-over-ftc-allegations

Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges​

Epic will pay a $275 million penalty for violating children’s privacy law, change default privacy settings, and pay $245 million in refunds for tricking users into making unwanted charges
December 19, 2022

The Federal Trade Commission has secured agreements requiring Epic Games, Inc., creator of the popular video game Fortnite, to pay a total of $520 million in relief over allegations the company violated the Children’s Online Privacy Protection Act (COPPA) and deployed design tricks, known as dark patterns, to dupe millions of players into making unintentional purchases.

The FTC’s action against Epic involves two separate record-breaking settlements. As part of a proposed federal court order filed by the Department of Justice on behalf of the FTC, Epic will pay a $275 million monetary penalty for violating the COPPA Rule—the largest penalty ever obtained for violating an FTC rule. Additionally, in a first-of-its-kind provision, Epic will be required to adopt strong privacy default settings for children and teens, ensuring that voice and text communications are turned off by default. Under a separate proposed administrative order, Epic will pay $245 million to refund consumers for its dark patterns and billing practices, which is the FTC’s largest refund amount in a gaming case, and its largest administrative order in history.

"As our complaints note, Epic used privacy-invasive default settings and deceptive interfaces that tricked Fortnite users, including teenagers and children," said FTC Chair Lina M. Khan. "Protecting the public, and especially children, from online privacy invasions and dark patterns is a top priority for the Commission, and these enforcement actions make clear to businesses that the FTC is cracking down on these unlawful practices.”

“The Justice Department takes very seriously its mission to protect consumers’ data privacy rights,” said Associate Attorney General Vanita Gupta. “This proposed order sends a message to all online providers that collecting children’s personal information without parental consent will not be tolerated.”

Epic’s video game Fortnite is generally free to download and play but charges users for in-game items such as costumes and dance moves. The game has more than 400 million users worldwide. The FTC alleged in two separate complaints that North Carolina-based Epic engaged in several unlawful practices.

“Epic put children and teens at risk through its lax privacy practices, and cost consumers millions in illegal charges through its use of dark patterns,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Under the proposed orders announced today, the company will be required to change its default settings, return millions to consumers, and pay a record-breaking penalty for its privacy abuses.”

Privacy Violations​

In a complaint filed in federal court, the FTC alleged that Epic violated the COPPA Rule by collecting personal information from children under 13 who played Fortnite, a child-directed online service, without notifying their parents or obtaining their parents’ verifiable consent. Epic also violated the FTC Act’s prohibition against unfair practices by enabling real-time voice and text chat communications for children and teens by default. Specifically, the FTC alleged that Epic:

• Violated COPPA by Failing to Notify Parents, Obtain Consent: The FTC alleged that Epic was aware that many children were playing Fortnite—as shown through surveys of Fortnite users, the licensing and marketing of Fortnite toys and merchandise, player support and other company communications—and collected personal data from children without first obtaining parents’ verifiable consent. The company also required parents who requested that their children’s personal information be deleted to jump through unreasonable hoops, and sometimes failed to honor such requests.
• Default settings harm children and teens: Epic’s settings enable live on-by-default text and voice communications for users. The FTC alleges that these default settings, along with Epic’s role in matching children and teens with strangers to play Fortnite together, harmed children and teens. Children and teens have been bullied, threatened, harassed, and exposed to dangerous and psychologically traumatizing issues such as suicide while on Fortnite.

Epic employees expressed concern about its default settings. As early as 2017, Epic employees urged the company to change the default settings to require users to opt in for voice chat, citing concern about the impact on children in particular. Despite this and reports that children had been harassed, including sexually, while playing the game, the company resisted turning off the default settings. And while it eventually added a button allowing users to turn voice chat off, Epic made it difficult for users to find, according to the complaint.

In addition to paying the record civil penalty, which goes to the U.S. Treasury, for violating the COPPA Rule, the proposed federal court order will prohibit Epic from enabling voice and text communications for children and teens unless parents (of users under 13) or teenage users (or their parents) provide their affirmative consent through a privacy setting. Epic must delete personal information previously collected from Fortnite users in violation of the COPPA Rule’s parental notice and consent requirements unless the company obtains parental consent to retain such data or the user identifies as 13 or older through a neutral age gate. In addition, Epic must establish a comprehensive privacy program that addresses the problems identified in the FTC’s complaint, and obtain regular, independent audits.

The Commission voted 4-0 to refer the civil penalty complaint and proposed federal order to the Department of Justice. The DOJ filed the complaint and stipulated order in the U.S. District Court for the Eastern District of North Carolina. Commissioner Christine S. Wilson issued a separate statement.

NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the named defendant is violating or is about to violate the law and it appears to the Commission that a proceeding is in the public interest. Stipulated orders have the force of law when approved and signed by the District Court judge.

Illegal Dark Patterns​

In a separate administrative complaint, the FTC alleged that Epic used dark patterns to trick players into making unwanted purchases and let children rack up unauthorized charges without any parental involvement. The complaint alleged that Epic:

• Used dark patterns to trick users into making purchases: The company has deployed a variety of dark patterns aimed at getting consumers of all ages to make unintended in-game purchases. Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button. For example, players could be charged while attempting to wake the game from sleep mode, while the game was in a loading screen, or by pressing an adjacent button while attempting simply to preview an item. These tactics led to hundreds of millions of dollars in unauthorized charges for consumers.
• Charged account holders without authorization: Children and other users who play Fortnite can purchase in-game content such as cosmetics and battle passes using Fortnite’s V-Bucks. Up until 2018, Epic allowed children to purchase V-Bucks by simply pressing buttons without requiring any parental or card holder action or consent. Some parents complained that their children had racked up hundreds of dollars in charges before they realized Epic had charged their credit card without their consent. The FTC has brought similar claims against companies such as Amazon, Apple, and Google for billing consumers millions of dollars for in-app purchases made by children while playing mobile app games without obtaining their parents’ consent.
• Blocked access to purchased content: The FTC alleged that Epic locked the accounts of customers who disputed unauthorized charges with their credit card companies. Consumers whose accounts have been locked lose access to all the content they have purchased, which can total thousands of dollars. Even when Epic agreed to unlock an account, consumers were warned that they could be banned for life if they disputed any future charges.

Epic ignored more than one million user complaints and repeated employee concerns that “huge” numbers of users were being wrongfully charged. In fact, Epic’s changes only made the problem worse, the FTC alleged. Using internal testing, Epic purposefully obscured cancel and refund features to make them more difficult to find.

As part of the proposed administrative order with the FTC over the company’s unlawful billing practices, Epic must pay $245 million, which will be used to provide refunds to consumers. In addition, the order prohibits Epic from charging consumers through the use of dark patterns or from otherwise charging consumers without obtaining their affirmative consent. The order also bars Epic from blocking consumers from accessing their accounts for disputing unauthorized charges.

The Commission voted 4-0 to issue the proposed administrative complaint and to accept the consent agreement with Epic related to its deceptive billing practices.
The FTC will publish a description of the consent agreement package in the Federal Register soon. The agreement will be subject to public comment for 30 days after publication in the Federal Register after which the Commission will decide whether to make the proposed consent order final. Instructions for filing comments will appear in the published notice. Once processed, comments will be posted on Regulations.gov.

NOTE: The Commission issues an administrative complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Each violation of such an order may result in a civil penalty of up to $46,517.

The Federal Trade Commission works to promote competition and protect and educate consumers. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

 

[V_K]

Still should have been a zero higher.

 

[†††]

B-but I thought they were the good guys... the Robin Hood of the industry... why did you lie to me, Tim?

 

[BosanskiSeljak]

How is Epic Games still going? Is it used for anything other than getting free games (which I've only heard about, so don't know how it works)? There's no fucking way people still play Fortnite, right? Battle Royale is one of the worst gamemodes/genres I've ever had the displeasure of playing, absolutely terrible in every way. Even then, there's still Apex which is much better comparatively and has **awesome buttons**. Unless, shit cartoon still appeals to general masses, what do the kids these days even play? Isn't COD supposed to be huge still, WHO THE FUCK IS THE AUDIENCE ????

 

[karoliner]

How many free games are they gonna give to make people forget this?

 

[fantadomat]

LoL totally forgot that this shit existed buahahahaha.

 

[Alphard]

How many free games are they gonna give to make people forget this?

i hope many. i'm still collecting freebies since they started doing this while spending exactly zero on their shitty store
i know you could say they profit from my data, but since every big media has already me blacklisted ready to nuke me at right time, i prefer to have some indies and classic to play on my steam deck in exchange to let them know how bad a person i am. still i hope they fail soon and that Gabe lives another 300 years

 

[Reinhardt]

they made shopping cart?

 

[rusty_shackleford]

https://www.ftc.gov/news-events/new...ore-half-billion-dollars-over-ftc-allegations

Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges​

Epic will pay a $275 million penalty for violating children’s privacy law, change default privacy settings, and pay $245 million in refunds for tricking users into making unwanted charges
December 19, 2022

The Federal Trade Commission has secured agreements requiring Epic Games, Inc., creator of the popular video game Fortnite, to pay a total of $520 million in relief over allegations the company violated the Children’s Online Privacy Protection Act (COPPA) and deployed design tricks, known as dark patterns, to dupe millions of players into making unintentional purchases.

The FTC’s action against Epic involves two separate record-breaking settlements. As part of a proposed federal court order filed by the Department of Justice on behalf of the FTC, Epic will pay a $275 million monetary penalty for violating the COPPA Rule—the largest penalty ever obtained for violating an FTC rule. Additionally, in a first-of-its-kind provision, Epic will be required to adopt strong privacy default settings for children and teens, ensuring that voice and text communications are turned off by default. Under a separate proposed administrative order, Epic will pay $245 million to refund consumers for its dark patterns and billing practices, which is the FTC’s largest refund amount in a gaming case, and its largest administrative order in history.

"As our complaints note, Epic used privacy-invasive default settings and deceptive interfaces that tricked Fortnite users, including teenagers and children," said FTC Chair Lina M. Khan. "Protecting the public, and especially children, from online privacy invasions and dark patterns is a top priority for the Commission, and these enforcement actions make clear to businesses that the FTC is cracking down on these unlawful practices.”

“The Justice Department takes very seriously its mission to protect consumers’ data privacy rights,” said Associate Attorney General Vanita Gupta. “This proposed order sends a message to all online providers that collecting children’s personal information without parental consent will not be tolerated.”

Epic’s video game Fortnite is generally free to download and play but charges users for in-game items such as costumes and dance moves. The game has more than 400 million users worldwide. The FTC alleged in two separate complaints that North Carolina-based Epic engaged in several unlawful practices.

“Epic put children and teens at risk through its lax privacy practices, and cost consumers millions in illegal charges through its use of dark patterns,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Under the proposed orders announced today, the company will be required to change its default settings, return millions to consumers, and pay a record-breaking penalty for its privacy abuses.”

Privacy Violations​

In a complaint filed in federal court, the FTC alleged that Epic violated the COPPA Rule by collecting personal information from children under 13 who played Fortnite, a child-directed online service, without notifying their parents or obtaining their parents’ verifiable consent. Epic also violated the FTC Act’s prohibition against unfair practices by enabling real-time voice and text chat communications for children and teens by default. Specifically, the FTC alleged that Epic:

• Violated COPPA by Failing to Notify Parents, Obtain Consent: The FTC alleged that Epic was aware that many children were playing Fortnite—as shown through surveys of Fortnite users, the licensing and marketing of Fortnite toys and merchandise, player support and other company communications—and collected personal data from children without first obtaining parents’ verifiable consent. The company also required parents who requested that their children’s personal information be deleted to jump through unreasonable hoops, and sometimes failed to honor such requests.
• Default settings harm children and teens: Epic’s settings enable live on-by-default text and voice communications for users. The FTC alleges that these default settings, along with Epic’s role in matching children and teens with strangers to play Fortnite together, harmed children and teens. Children and teens have been bullied, threatened, harassed, and exposed to dangerous and psychologically traumatizing issues such as suicide while on Fortnite.

Epic employees expressed concern about its default settings. As early as 2017, Epic employees urged the company to change the default settings to require users to opt in for voice chat, citing concern about the impact on children in particular. Despite this and reports that children had been harassed, including sexually, while playing the game, the company resisted turning off the default settings. And while it eventually added a button allowing users to turn voice chat off, Epic made it difficult for users to find, according to the complaint.

In addition to paying the record civil penalty, which goes to the U.S. Treasury, for violating the COPPA Rule, the proposed federal court order will prohibit Epic from enabling voice and text communications for children and teens unless parents (of users under 13) or teenage users (or their parents) provide their affirmative consent through a privacy setting. Epic must delete personal information previously collected from Fortnite users in violation of the COPPA Rule’s parental notice and consent requirements unless the company obtains parental consent to retain such data or the user identifies as 13 or older through a neutral age gate. In addition, Epic must establish a comprehensive privacy program that addresses the problems identified in the FTC’s complaint, and obtain regular, independent audits.

The Commission voted 4-0 to refer the civil penalty complaint and proposed federal order to the Department of Justice. The DOJ filed the complaint and stipulated order in the U.S. District Court for the Eastern District of North Carolina. Commissioner Christine S. Wilson issued a separate statement.

NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the named defendant is violating or is about to violate the law and it appears to the Commission that a proceeding is in the public interest. Stipulated orders have the force of law when approved and signed by the District Court judge.

Illegal Dark Patterns​

In a separate administrative complaint, the FTC alleged that Epic used dark patterns to trick players into making unwanted purchases and let children rack up unauthorized charges without any parental involvement. The complaint alleged that Epic:

• Used dark patterns to trick users into making purchases: The company has deployed a variety of dark patterns aimed at getting consumers of all ages to make unintended in-game purchases. Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button. For example, players could be charged while attempting to wake the game from sleep mode, while the game was in a loading screen, or by pressing an adjacent button while attempting simply to preview an item. These tactics led to hundreds of millions of dollars in unauthorized charges for consumers.
• Charged account holders without authorization: Children and other users who play Fortnite can purchase in-game content such as cosmetics and battle passes using Fortnite’s V-Bucks. Up until 2018, Epic allowed children to purchase V-Bucks by simply pressing buttons without requiring any parental or card holder action or consent. Some parents complained that their children had racked up hundreds of dollars in charges before they realized Epic had charged their credit card without their consent. The FTC has brought similar claims against companies such as Amazon, Apple, and Google for billing consumers millions of dollars for in-app purchases made by children while playing mobile app games without obtaining their parents’ consent.
• Blocked access to purchased content: The FTC alleged that Epic locked the accounts of customers who disputed unauthorized charges with their credit card companies. Consumers whose accounts have been locked lose access to all the content they have purchased, which can total thousands of dollars. Even when Epic agreed to unlock an account, consumers were warned that they could be banned for life if they disputed any future charges.

Epic ignored more than one million user complaints and repeated employee concerns that “huge” numbers of users were being wrongfully charged. In fact, Epic’s changes only made the problem worse, the FTC alleged. Using internal testing, Epic purposefully obscured cancel and refund features to make them more difficult to find.

As part of the proposed administrative order with the FTC over the company’s unlawful billing practices, Epic must pay $245 million, which will be used to provide refunds to consumers. In addition, the order prohibits Epic from charging consumers through the use of dark patterns or from otherwise charging consumers without obtaining their affirmative consent. The order also bars Epic from blocking consumers from accessing their accounts for disputing unauthorized charges.

The Commission voted 4-0 to issue the proposed administrative complaint and to accept the consent agreement with Epic related to its deceptive billing practices.
The FTC will publish a description of the consent agreement package in the Federal Register soon. The agreement will be subject to public comment for 30 days after publication in the Federal Register after which the Commission will decide whether to make the proposed consent order final. Instructions for filing comments will appear in the published notice. Once processed, comments will be posted on Regulations.gov.

NOTE: The Commission issues an administrative complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Each violation of such an order may result in a civil penalty of up to $46,517.

The Federal Trade Commission works to promote competition and protect and educate consumers. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

Fortnite generated $5.8 billion revenue in 2021

oh no,
anyways...

also

Epic will be required to adopt strong privacy default settings for children and teens, ensuring that voice and text communications are turned off by default. Under a separate proposed administrative order

I regret to inform everyone that the nanny state is at it again

 

[Alphard]

https://www.ftc.gov/news-events/new...ore-half-billion-dollars-over-ftc-allegations

Fortnite Video Game Maker Epic Games to Pay More Than Half a Billion Dollars over FTC Allegations of Privacy Violations and Unwanted Charges​

Epic will pay a $275 million penalty for violating children’s privacy law, change default privacy settings, and pay $245 million in refunds for tricking users into making unwanted charges
December 19, 2022

The Federal Trade Commission has secured agreements requiring Epic Games, Inc., creator of the popular video game Fortnite, to pay a total of $520 million in relief over allegations the company violated the Children’s Online Privacy Protection Act (COPPA) and deployed design tricks, known as dark patterns, to dupe millions of players into making unintentional purchases.

The FTC’s action against Epic involves two separate record-breaking settlements. As part of a proposed federal court order filed by the Department of Justice on behalf of the FTC, Epic will pay a $275 million monetary penalty for violating the COPPA Rule—the largest penalty ever obtained for violating an FTC rule. Additionally, in a first-of-its-kind provision, Epic will be required to adopt strong privacy default settings for children and teens, ensuring that voice and text communications are turned off by default. Under a separate proposed administrative order, Epic will pay $245 million to refund consumers for its dark patterns and billing practices, which is the FTC’s largest refund amount in a gaming case, and its largest administrative order in history.

"As our complaints note, Epic used privacy-invasive default settings and deceptive interfaces that tricked Fortnite users, including teenagers and children," said FTC Chair Lina M. Khan. "Protecting the public, and especially children, from online privacy invasions and dark patterns is a top priority for the Commission, and these enforcement actions make clear to businesses that the FTC is cracking down on these unlawful practices.”

“The Justice Department takes very seriously its mission to protect consumers’ data privacy rights,” said Associate Attorney General Vanita Gupta. “This proposed order sends a message to all online providers that collecting children’s personal information without parental consent will not be tolerated.”

Epic’s video game Fortnite is generally free to download and play but charges users for in-game items such as costumes and dance moves. The game has more than 400 million users worldwide. The FTC alleged in two separate complaints that North Carolina-based Epic engaged in several unlawful practices.

“Epic put children and teens at risk through its lax privacy practices, and cost consumers millions in illegal charges through its use of dark patterns,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Under the proposed orders announced today, the company will be required to change its default settings, return millions to consumers, and pay a record-breaking penalty for its privacy abuses.”

Privacy Violations​

In a complaint filed in federal court, the FTC alleged that Epic violated the COPPA Rule by collecting personal information from children under 13 who played Fortnite, a child-directed online service, without notifying their parents or obtaining their parents’ verifiable consent. Epic also violated the FTC Act’s prohibition against unfair practices by enabling real-time voice and text chat communications for children and teens by default. Specifically, the FTC alleged that Epic:

• Violated COPPA by Failing to Notify Parents, Obtain Consent: The FTC alleged that Epic was aware that many children were playing Fortnite—as shown through surveys of Fortnite users, the licensing and marketing of Fortnite toys and merchandise, player support and other company communications—and collected personal data from children without first obtaining parents’ verifiable consent. The company also required parents who requested that their children’s personal information be deleted to jump through unreasonable hoops, and sometimes failed to honor such requests.
• Default settings harm children and teens: Epic’s settings enable live on-by-default text and voice communications for users. The FTC alleges that these default settings, along with Epic’s role in matching children and teens with strangers to play Fortnite together, harmed children and teens. Children and teens have been bullied, threatened, harassed, and exposed to dangerous and psychologically traumatizing issues such as suicide while on Fortnite.

Epic employees expressed concern about its default settings. As early as 2017, Epic employees urged the company to change the default settings to require users to opt in for voice chat, citing concern about the impact on children in particular. Despite this and reports that children had been harassed, including sexually, while playing the game, the company resisted turning off the default settings. And while it eventually added a button allowing users to turn voice chat off, Epic made it difficult for users to find, according to the complaint.

In addition to paying the record civil penalty, which goes to the U.S. Treasury, for violating the COPPA Rule, the proposed federal court order will prohibit Epic from enabling voice and text communications for children and teens unless parents (of users under 13) or teenage users (or their parents) provide their affirmative consent through a privacy setting. Epic must delete personal information previously collected from Fortnite users in violation of the COPPA Rule’s parental notice and consent requirements unless the company obtains parental consent to retain such data or the user identifies as 13 or older through a neutral age gate. In addition, Epic must establish a comprehensive privacy program that addresses the problems identified in the FTC’s complaint, and obtain regular, independent audits.

The Commission voted 4-0 to refer the civil penalty complaint and proposed federal order to the Department of Justice. The DOJ filed the complaint and stipulated order in the U.S. District Court for the Eastern District of North Carolina. Commissioner Christine S. Wilson issued a separate statement.

NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the named defendant is violating or is about to violate the law and it appears to the Commission that a proceeding is in the public interest. Stipulated orders have the force of law when approved and signed by the District Court judge.

Illegal Dark Patterns​

In a separate administrative complaint, the FTC alleged that Epic used dark patterns to trick players into making unwanted purchases and let children rack up unauthorized charges without any parental involvement. The complaint alleged that Epic:

• Used dark patterns to trick users into making purchases: The company has deployed a variety of dark patterns aimed at getting consumers of all ages to make unintended in-game purchases. Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button. For example, players could be charged while attempting to wake the game from sleep mode, while the game was in a loading screen, or by pressing an adjacent button while attempting simply to preview an item. These tactics led to hundreds of millions of dollars in unauthorized charges for consumers.
• Charged account holders without authorization: Children and other users who play Fortnite can purchase in-game content such as cosmetics and battle passes using Fortnite’s V-Bucks. Up until 2018, Epic allowed children to purchase V-Bucks by simply pressing buttons without requiring any parental or card holder action or consent. Some parents complained that their children had racked up hundreds of dollars in charges before they realized Epic had charged their credit card without their consent. The FTC has brought similar claims against companies such as Amazon, Apple, and Google for billing consumers millions of dollars for in-app purchases made by children while playing mobile app games without obtaining their parents’ consent.
• Blocked access to purchased content: The FTC alleged that Epic locked the accounts of customers who disputed unauthorized charges with their credit card companies. Consumers whose accounts have been locked lose access to all the content they have purchased, which can total thousands of dollars. Even when Epic agreed to unlock an account, consumers were warned that they could be banned for life if they disputed any future charges.

Epic ignored more than one million user complaints and repeated employee concerns that “huge” numbers of users were being wrongfully charged. In fact, Epic’s changes only made the problem worse, the FTC alleged. Using internal testing, Epic purposefully obscured cancel and refund features to make them more difficult to find.

As part of the proposed administrative order with the FTC over the company’s unlawful billing practices, Epic must pay $245 million, which will be used to provide refunds to consumers. In addition, the order prohibits Epic from charging consumers through the use of dark patterns or from otherwise charging consumers without obtaining their affirmative consent. The order also bars Epic from blocking consumers from accessing their accounts for disputing unauthorized charges.

The Commission voted 4-0 to issue the proposed administrative complaint and to accept the consent agreement with Epic related to its deceptive billing practices.
The FTC will publish a description of the consent agreement package in the Federal Register soon. The agreement will be subject to public comment for 30 days after publication in the Federal Register after which the Commission will decide whether to make the proposed consent order final. Instructions for filing comments will appear in the published notice. Once processed, comments will be posted on Regulations.gov.

NOTE: The Commission issues an administrative complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Each violation of such an order may result in a civil penalty of up to $46,517.

The Federal Trade Commission works to promote competition and protect and educate consumers. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

Fortnite generated $5.8 billion revenue in 2021

oh no,
anyways...

also

Epic will be required to adopt strong privacy default settings for children and teens, ensuring that voice and text communications are turned off by default. Under a separate proposed administrative order

I regret to inform everyone that the nanny state is at it again

yes, better let everyone do as they please.

 

[rusty_shackleford]

yes, better let everyone do as they please

imagine supporting the government replacing the role of parents

 

[fantadomat]

an ok video about the whole shitstorm lol

 

[Don Peste]

Encased might be the next free game on E.P.I.C.

 

[Inhabitants of Khorinis]

Fallout 1, 2 and tactics. Nice