Just hearing that kind of stuff happen, and know of the CCP is in bed with Goons, only means that CCP are lowlifes on par with them and deserve to go under. Hard.
CCP is in bed with the players, all players. Goonswarm and the CFC(Anything in the north-east on the daily sov map) just represent a very large and vocal portion of their customer base. When people are vocal they tend to get involved, this is why places like WoW have such quality endgames. Raiders are the focuspoint of WoW because they are the most active and involved portion. On any given server you've got at least 25 people trying to run dungeons and those numbers add up. More than that, these people tend to be vocal in recruitment.
I actually started playing EVE because of a goon, and I actually have come to hate and respect goons for what they do. But they are the most vocal and seriously the largest faction in the game able to put forward a concerted face.
In any case, EVE is a pure social game, really. Without friends you can't do anything. Mittani's slip up here was a drunk person being drunk at an event with other drunken people, the only reason it got much attention, was because of the Metagame, and the social aspect. IE a PL asshole sending the link to eurogamer of him answering a leading question while drunk, the email was also worded in such a way as to incite as much drama as possible. He totally crossed the line and he admits it.
If you dislike what the goons/Mittani are doing, muster together a coalition of at least 12,000 people and fucking get CCP to pay attention, they did it with the old NC, they did it with BoB, now they are doing it with the CFC. Like it or not, but 12,000 fans can actually make things possible that wouldn't otherwise. CCP has always listened when people got together and raised their voices high though the general den of "EV SURKS I'M GONA GO BARCK TO PLAYING "FURIT OF THER WEEK" THIS IS TOO COMPRICATED UND ERYONE IS EH DIRK."
Actually the majority of EVE players, are friendly to you if you are friendly to them. I've gotten entire gank fleets of 20 or so people to leave systems by honestly being nice and a little humorous.