Of course, its a Tactical Captain ability that doesnt take a module, no reason to not use it.
I guess the original team never put hard times because cooldown reductions didnt really exist back them, there were locked kits so its not like you could halve timers with duplicate modules but this was something that should been done along with the kit changes, they allow things to go on for years to the point its acceptable gameplay ... when they go around "fixing then" its then viewed as changing the rules because they allowed it to go long enough.
The other mistake is stating with nerfs, I mean they fucked nerfed Support Drone for God sake, since this in the testing server they should start with buffs so when they go around nerfing stuff people will see it as a re-balancing since things were buffed, people always see what they done ... not what they intend to do or might do because people arent into futurology or mind reading, of course there are a few fanboys going around defending this because of course they would, what surprises me if how the fuck does Cryptic still have fanboys after being so inept.
And yes, they dont play the game or dont actually play the game because there is a ton of minor shit that just bugs me that could be easily corrected, I suspect a lot of this is due to the company itself ... people higher up that make the decisions dont play the game, they enforce their "design philosophy" into the game when it does more harm then good, they build a game around timers and yet they refuse to implement the ability to autocast, their abilities simply dont justify their cooldown timers in terms of damage or duration, worst there is one particular dumbfuck that keeps making abilities with cooddown with a downside (Reroute Power from Life Support is shinny a example of that stupidity), they overestimate their abilities and always come short of meeting deadlines leading to release broken content they can always "patch later" with later being God knows when, they certainly dont.
Their latest attempt to make player to not go into sleep mode is a another fucking event, a King of the Hill scenario and you know what? FUCK IT! I did kill grinds for accolades ... that is nothing but a low effort queue at the same level as BASIC Foundry missions, those are so mind boggling boring the most uses one have some AFK mod build-in because killing 10 waves of enemies is just too long and dull.