bylam dude, they really need to do something about the unfriendly mechanics in this game, they are so anti-fun its hilarious. I know you probably have 0 involvement on this and that this will have 0 impact, but hear me out here.
Dungeons are probably the biggest offenders.
Giving item exp after a boss feels about as unrewarding as getting a slap from your girlfriend after nursing her back to health for 5 days. I seriously dont know who thought this was a good idea but this shit is amateur hour, regardless of how useful the reward is (and it is useful).
Keys to open chests after a boss feels like having to buy your reward after you earned it, this is insane, i would fire the imbecile that came up with that in a heartbeat. A better idea would be to just give reroll coins, to allow you to gamble the reward from the chest into something else if you arent happy with it.
You guys should have just given people 10 free dungeon runs a week (which would certainly be better for casuals and people that play on weekends).
Catalysts to get yellow and red weapons should be available for MoFs, and so should the 150% speed boost. These are a natural part of endgame progression and dont belong in the cash shop.
This game needs a better explanation when it comes to itemization, especially about weapons. You should have made a quest entirely about this to frame it narratively in the world (the one thats there is shit), this would have saved you a lot of headeggs. The itemization itself is good, it just needs to be explained better.
Other than that, the combat is decent, the daily rewards are nice, daily challenges and their rewards is good, and the game itself is better than ever.