So lets say something from game development perspective:
They tried to make a SF game, game where RANGED combat and camouflage is paramount, game in era where space warfare exist and orbital bombardment is a thing, when not outlawed by some treaty, or planet they are fighting is too irrelevant, and ships on the orbit have gentleman agreement to not fight with each other around the planet.
But still. When you look at what fans wants. You see fan sees a SF movie with tanks massacring everything, and wants tank. Even in situation where GL decided he wants walking metal elephants with laser cannons, and SF show uses them, then fan is willing to accept that thing as the second best he can get.
Funnily there are decent games that represent WWII tank combat in high detail. For example Steel Panthers world at war. Or Close Combat. In these games, tanks are not overpowered monsters, not even KV-Ic. In recent years tanks are even less overpowered monsters than KV-Ic, or Mouse. Nowadays it's also about antitank teams that have nice fire and forget guided missiles. Missiles immune to IR jammers and decoys like Shtora. Thus tanks moved into methodology that uses hard kill by short range anti-missile system. (Which is totally bad for nearby infantry.)
Obviously there is also camouflage, terrain scanning, active denial systems, and other stuff. Considering SF tanks are typically using lasers, and possibly can hover above terrain to pop and shoot then run down again, there is a lot of differences between SF tanks and WWII/current era tanks. But, the importance of well simulating armor, camouflage, and ranged combat is undeniable.
And these are three main areas where theirs game sucks.
Basically using the system they used for melee squad combat, and limited range combat to simulate combat that includes BWR was quite bad idea. You can put clothes on a pig, and it's still a pig. You need to slice pig to pieces when you want bacon.
