What the hell guys. We gave you demon eyes, horns, and even tails. We are sorely disappointed. Go crazy. We worked hard on this !
This is what's wrong, not just with this game, but with modern D&D in general.
In a setting like Planescape, making weirdness commonplace can work. In settings like the Forgotten Realms, it absolutely doesn't.
Also, while being able to give your PC weird eyes, horns or a tail might have seemed cool 15 years ago, it really seems quite banal nowadays. No wonder people prefer to make their PC a normal human.