The cutscenes in Dragon's Dogma could sometimes result in derpy expressions being placed on the player-character, and to a lesser extent NPCs, a drawback of the extensive appearance customization permitted. Given that BG3 is releasing 11 years later with a substantially larger budget, however, its developers should have been able to implement facial customization while greatly improving the facial expressions and even generating an acceptable lip-sync.
But they obviously have a great focus on pre-generated characters, whereas Dragon's Dogma allowed for total customization of the Arisen and Main Pawn.