Because, as a brand-new player, especially one who simply downloads this game from Game Pass because it looks interesting, you think, as you're starting out, "Okay, eventually I need to start looking in to grabbing these souls things, not sure where or how to do that, but I'll keep my eyes open." Then, after fifty turns or so, you start realizing, "Oh, shit, the demon armies are growing much faster than I thought they might and they're going after the souls themselves now, I need to get on that."
So then you finally mount an expedition into one of the gates, realize you have to fight a nasty army at each level deeper you go into the rift (or whatever), nope out, knowing that chaos dwarfs are currently raping your incredibly-important settlements, among a dozen other events going on, then come to the realization that, "Wait a minute, is it suppose to be this relentless on a brand-new player?"
Thus, my question.