For completeness, here's the email detailing the bug report and feedback system.
The Bard's Tale IV
Letter from Chris Keenan, VP of Development, to our Alpha Backers
Greetings Citizens of Caith,
inXile entertainment is happy to be launching our Bard's Tale alpha test! As a backer whose Kickstarter rewards included access to the alpha, the email from CrowdOx you received prior to this message should also contain your Steam alpha key. Thank you again for your support of both inXile and The Bard's Tale IV: Barrows Deep!
Consider our alpha test a small demonstration of some of the core features of The Bard's Tale IV: Barrows Deep. You are getting an early chance to playtest many aspects of the game, such as combat, party management, puzzle weapons, puzzles & traps, Songs of Exploration, and more.
While I am truly excited about you all playing this small early look at the game, we want to make sure we keep our eyes on the prize - utilizing this demo to make the game better as a whole. Our PR & Community Manager Paul Marzagalli has already done an amazing job of communicating your feedback, suggestions, and ideas from the forums to our team. We hear you guys! Without a doubt, I believe we have some of the most passionate backers since you all take the time to make images, gifs, etc. to demonstrate your points. Please keep it coming.
We're very proud of the work that's been done up to this point, but there's still more to go. Daniel Dean, our internal QA Lead, would love it if you can provide the same level of feedback, and drop bugs and suggestions through our survey form [link redacted]. There you'll see our preferred bug format, which will help our team assess and address all the reported bugs in a timely manner.
In the meantime, work on the game continues! Development is moving along nicely and the game is getting more polished every day. With your help and feedback, we'll be able to produce an even better beta version for both you and other backers to enjoy.
Again, the team is happy to provide this backer alpha to you, and have you assist in bringing The Bard's Tale IV: Barrows Deep to life!
Cheers,
Chris Keenan - VP of Development
Bug Reporting Notes from QA Lead Daniel Dean
Greetings Early Alpha Backers!
Daniel Dean here. I'm the QA Lead on The Bard's Tale IV: Barrows Deep, and I am happy to have you all providing your input on the game. As Chris Keenan mentioned in our most recent Kickstarter update, the early alpha test is a small demonstration of the core features of the game. I am excited about you all play testing the game, and communicating your feedback and dropping bugs.
One known bug to be aware of going in: grid movement is disabled for this backer alpha. Pressing the Ctrl+N shortcut to enable it will glitch the alpha. However, pressing Ctrl+N again will toggle the mode back off and you should be able to complete play.
To make this process easier, I've created a google doc [link redacted] for all of you to report any issues you find or any feedback or suggestions that you would like to make. I've set it up to be very user friendly and I'm going to give a super brief rundown right now on how to use it.
Upon opening it you will see 2 options: Problem and Suggestion
When you select the problem field on the doc there will be several fields to choose from. Please choose the field that most relates to what you're seeing. Next, please describe the issue as best you can in about a sentence. It's a QA maxim: short, sweet, and to the point. After that, there will be a field asking for reproduction steps. Please fill this out if you can reproduce the issue. That's a huge help for us in quickly identifying the problem on our end. If you can't reproduce it, please try and describe everything you were doing leading up to the issue. Lastly, if you can get footage or a screenshot of the issue, please send it to us. All of this is valuable for the debugging process, as we continue to fix issues before the final product is shipped. Here's the link one more time [redacted].
EX:
Whenever I use the Chug ability, it has no effect on my bard.
Go into combat
Use the chug ability and see the bard gets nothing from it
The suggestion field works similarly. Select the item you'd like to give a suggestion on and then tell us what you'd like to see.
So!
With all of that out the way...I and everyone at inXile want to reiterate how much we appreciate your participation in this early alpha test, and assisting in making Barrows Deep an amazing experience.
If you have any questions, reply to this email or contact us
the-bards-tale-iv@support.crowdox.com