The drama has started, to justify the unjustified.
They should concentrate more on "potential customers", including potential fans of the old games, and not whatever this "fandom" thing is.
- What would make people happy and want to part with their money at release for a new game?
- What did they like about the old games? What would attract them to be repeat customers and what would attract more customers? What did they dislike and would put them off?
- What would piss them off or potentially put them off buying it?
This isn't a student art project at some no-name exhibition for Modern Art, they're trying to sell a product to a worldwide audience here, and one with a decade-long history and an entire assortment of past titles to compare it to and in-built hopes and expectations.
Also insulting your (potential) customers and telling them their concerns are wrong or stupid is never a particularly good idea,
even if it might be true.
This applies to Dave Gilbert and his late game, played the Demo and it's not as bad as I thought or at least has some potential, but for some reason they decided this is the character art style they wanted to go with, even though they did this part better in every single one of their past products:
I don't know what the fuck they are doing, but why would I buy and play this shit over say the upcoming
Season of the Warlock,
BROK or
Dreams in the Witch House etc., which I tried and actually enjoyed presuming "because I liked a series of games this guy made 32 years ago" isn't a valid reason?