Hey guys,
We've been closely watching your feedback. As we posted a few weeks ago, when Techland chose to create their retail edition of the game, we agreed it was okay that they offer a different box from what our backers got. These retail Collector's Editions were produced in very limited quantities, and were only available in certain retail markets. They were not designed or produced by us.
The backer editions were created separately and include all the items originally promised during the Kickstarter - this includes not just the boxes, but also stuff such as physical Numenera books, the printed novella compilation, both the normal and large cloth maps, and high-quality hand-made statues. None of those items are available for retail Torment buyers.
Shortly after we saw the initial feedback, we began investigating the possibility for backers to get those retail CE items (which is why we haven't said much else on it yet). Unfortunately, that ended up not being possible to do for a number of reasons.
We always try to offer our backers the best possible value, so if you would either like a partial refund or some extra pledge credit towards either Torment or one of our other games, please get in touch with us:
https://inxile-entertainment.com/support