ME3 made over 200 million fucking dollars.
Where is your source for this number?
It seems speculative, but also doesn't strike me as overly unrealistic, as apparently CoD games make literally billions.
Strikes me as very plausible. It's coming off a big selling ME1 and a huge-selling ME2. Sales measures for AAA games are taken mostly from the 1st two weeks plus pre-sales,
especially for franchises i.e. whether players like the game (that they've already paid for) has almost no impact on the sales.
Customer dissatisfaction only seems to affect game sales in this industry if there's an extended decline over multiple games, where the commercial impact of customer disatisfaction tends to lag about 1-2 games behind the disatisfaction itself. It's not even a case of 'Fans hated Franchise-Man 2, so Franchiseman-3 will flop'. Rather, it's more a cumulative goodwill/hatred that decays over time, but with the franchise getting a 1-2 game window in which they can course-correct before it starts seriously hitting sales.
If you want to see what it would look like for Bioware (or their major franchises, assuming they don't just throw in the towel and stop supporting one of them, because 'they always
really wanted DA to be a Minecraft clone but they just didn't have the technology back then') to buckle commercially, look at, say, Sonic. Okay, it was a
much larger franchise than any crpg, but it's a good example of a franchise that went from critical flop to flop to flop (in terms of the reception from customers and major reviewers)
while still having the full support of the developer/publisher and its marketing division. At no point did sales just drive off a cliff - even when the game's reception did. Years of sustained failure merely produced a slow, dull, decline.
I'm really curious what would happen if Sega now produced another decade of terrific Sonic games. Would there be a similar lag between goodwill and sales, such that it would take several successes to get any benefit out of it? I suspect gamers build goodwill more rapidly than hatred, so it might only take Bioware one well-received Mass Effect to offset the commercial effects of several hated entries in the franchise.
Either way, I think this is one of the reasons that developers sometimes misread the market so badly that what should be a 'slam dunk' sequel ends up being considered a sell-out by fans, while the designers just can't understand how it flopped. Game A+expansion are both well-received, so the developer and publisher take the franchise more seriously and seek to turn it into a mainstream mega-hit by making it more generic. The accumulated goodwill leads to even better sales for Game B, so the developer thinks the changes were really popular and they go all out CoD clone for Game C. Game C flops, the fans just don't care anymore, and the designers are scratching their heads thinking 'what the fuck just happened?'.