Reading the steam reviews is triggering the shit out of me. I now understand how and why the decline happened and have a target to direct my anger towards for it occurring in the first place. I worry the amount of whining is going to discourage any developers witnessing this to avoid making difficult RPG's at all, even with difficulty options.
And this is difficulty issue is the most incredible part of this to me. The developers added a way to completely change many/most of the difficulty settings. The ability to fine tune the difficulty is more detailed and extensive than on almost any game I can remember. You would think being told this fact would be enough to settle their issue, but no- most of the idiots are actually already aware that these these options exist and they refuse to change them. Their reasoning for not being willing to change the difficulty is that they "should not have to" and that "they always play CRPG's on hard", because they are seasoned and accomplished gamers. So instead of taking 15 seconds to change the settings themselves like the developers intended they instead want the developer to make the changes for them using code and a patch. How does this make any sense? And its not like this is some isolated complaint, it seems about half the complaints are about this issue. Maybe more than half even.
The entire thing comes down to their fucking feelings being hurt by name given to the internal difficulty settings. How does it make sense to them that they ask for a patch for something they can just go change in the settings right now? And how is it that so many fucking other idiots agree with and seem to share this same type of thought process? its totally bizarre. Its like mass mental illness. Its fucking insane as hell.
It's not so incredible if you assume that these are people who play games not to have fun/disconnect/enjoy a challenge, but in order to prop their shaky egos. In other words, "This fucking game is telling me that I suck at it? That's not what I've spent my 39€ for!" (that is, to have my ego massaged). I'd say we are seeing this kind of overblown and apparently absurd reactions because the game is (involuntarily) threatening a core part of their identity, i.e. the perception of themselves as "hardcore gamers" (perception that has been constantly nurtured throughout the years by hundreds of games designed to make them feel they were being exceptional for doing easy-peasy things but presented under a "maximum difficulty" level).
I honestly hope that Owlcat pull a Daniel Vavra and sells well in spite of the legion of "exceptional gamers" throwing tantrums on Steam also because if it does not, it's going to set a really grim precedent for any developer planning to make an RPG with any amount of challenge in it, as you said.